gathering and use of information on this site and our other sites (collectively “Sites”). The Company is
demonstrate our firm commitment to your privacy. The Company complies with Canadian Federal and
Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.
and not to web sites of other companies or organizations to which our Sites may be linked. You must check
provided as a convenience and are for informational purposes only. The Company does not endorse, and is
not responsible for, these linked websites.
not continue to use our Sites. Your continued use of the Sites signifies your acceptance of these terms and
any changes in effect at the time of use.
COLLECTION OF PERSONAL INFORMATION
Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.
We collect information that you voluntarily provide to us through responses to surveys, search functions,
questionnaires, feedback, Tell Your Story forms and the like. On some of our Sites, we offer health
assessment tools that ask you to provide self-assessment information. We may also ask you to provide
additional information such as your e-mail address if you want to obtain additional services, information,
participate in a contest or to resolve complaints or concerns.
HOW DOES COMPANY USE INFORMATION GATHERED ABOUT ONLINE VISITORS?
Before forwarding us any personal information, please be advised that any information gathered on our
Sites may be used in the aggregate for research and development relating to our Sites and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use
information gathered about you for the following purposes: to monitor interest in our range of products and
to assist us to tailor the content of our Sites to your needs by collecting information about your preferences through tracking of patterns page views on our Sites; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.
PROMOTIONAL AND INFORMATIONAL OFFERS
With the permission of an online visitor, information submitted at the time of registration or submission
may be used for marketing and promotional purposes by the Company provided notice of this fact is made
available online. If a visitor objects to such use for any reason, he/she may prevent that use, either by email request or by modifying the registration information provided. The Company uses reasonable efforts
to maintain visitors’ information in a secure environment. If you have submitted personal information and
want to change it or opt-out, please contact us as described below.
DISCLOSURE OF INFORMATION
The Company will not disclose personal information that you provide on its Sites to any third parties other
with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are
reporting an adverse event/side effect, in which case the Company may be required to disclose such
information to bodies such as, but not limited to, Canadian and/or international regulatory authorities.
Please note that any of these disclosures may involve the storage or processing of personal information
outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada,
including laws that require the disclosure of personal information to governmental authorities under
circumstances that are different than those that apply in Canada.
The Company, in common with many web site operators, may use standard technology called “cookies” on
its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular
web site. You can disable cookies by turning them off in your browser; however, some areas of the Sites
may not function properly if you do so.
PROTECTION OF CHILDREN ONLINE
The Company considers the protection of children’s privacy, especially online, to be of the utmost
importance. We do not knowingly collect or solicit personal information from children nor do we allow
them to become registered users of, or to request information through, our Sites or help-seeking
ADDITIONAL TERMS FOR CERTAIN WEBSITES
The following additional information applies to our Sites that require registration. Generally, you are not
required to provide personal information as a condition of using our Sites, except as may be necessary to
provide you with a product or service that you have requested. However, some of our Sites are restricted to certain individuals such as health care professionals or our prescription drug patients and we may require these individuals to register upon entry by providing us with certain information.
PROTECTION OF INFORMATION
Our Commitment to Security
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent
unauthorized access, maintain data security, and correctly use the information we collect online. The
Company applies security safeguards appropriate to the sensitivity of the information, such as retaining
information in secure facilities and making personal information accessible only to authorized employees
on a need-to-know basis.